Privacy Policy

TraceFort (“we,” “us,” or “our”) is committed to protecting the privacy of our users (“you” or “your”). This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website [tracefort.com], use our services, or interact with us in any way. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services.

1. Information We Collect

1.1 Personal Information

We may collect personally identifiable information (“Personal Information”) that you provide to us when you:

  • Register for an account on our website
  • Subscribe to our newsletter
  • Request a demo or more information about our services
  • Engage with us through social media or other communication channels
  • Use our services, including AML compliance and fraud prevention tools

Personal Information may include, but is not limited to:

  • Name
  • Email address
  • Phone number
  • Company name
1.2 Non-Personal Information

We may also collect non-personally identifiable information (“Non-Personal Information”) that does not identify you personally. This may include:

  • Browser type and version
  • Operating system
  • IP address
  • Pages viewed and links clicked
  • Date and time of your visit

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • To Provide and Improve Our Services: We use your information to deliver the services you request, enhance your user experience, and improve our offerings.

  • To Communicate with You: We may use your contact information to send you updates, newsletters, marketing materials, and other information that may be of interest to you.

  • To Process Transactions: We use your billing information to process payments and manage your account.

  • To Analyze Website Usage: We analyze the data we collect to understand how our website is used, identify trends, and make improvements.

  • To Comply with Legal Requirements: We may use your information to comply with applicable laws, regulations, and legal processes.

3. How We Share Your Information

We do not sell, trade, or rent your Personal Information to third parties. However, we may share your information in the following situations:

  • With Service Providers: We may share your information with trusted service providers who assist us in operating our website, conducting our business, or providing services to you, as long as they agree to keep your information confidential.

  • In Business Transactions: If TraceFort is involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.

  • For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

4. Security of Your Information

We take the security of your Personal Information seriously and implement a variety of security measures to protect it. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files that are stored on your device when you visit a website. They help us understand how you use our site and allow us to remember your preferences.

  • Types of Cookies We Use:
    • Essential Cookies: These cookies are necessary for the website to function properly.
    • Performance Cookies: These cookies help us understand how visitors interact with our site by collecting information anonymously.
    • Functionality Cookies: These cookies remember your preferences and choices to provide a more personalized experience.

You can manage your cookie preferences through your browser settings. However, disabling cookies may affect the functionality of our website.

6. Your Rights

Depending on your location, you may have certain rights regarding your Personal Information, including:

  • Access: You can request a copy of the Personal Information we hold about you.
  • Correction: You can request that we correct any inaccuracies in your Personal Information.
  • Deletion: You can request that we delete your Personal Information, subject to certain legal exceptions.
  • Objection: You can object to our processing of your Personal Information in certain circumstances.

To exercise these rights, please contact us using the contact details provided below.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website and updating the “Effective Date” at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your Personal Information, please contact us at:

TraceFort
Dubai
United Arab Emirates
Email: [email protected]